MENTAL HEALTH

Agents feeling overwhelmed after an incident at work should be filling out an Injury Report with a manager for Mental Health.

WORK-RELATED MENTAL STRESS INJURIES:

https://www.wsib.ca/en/injured-or-ill-people/claims/work-related-mental-stress-injuries

EAP (EMPLOYEE ASSISTANCE PROGRAM)

EAP (Employee Assistance Program) is a 100% confidential and zero cost to you and your family:  

Company: Morneau Shepell
Telephone: 1-844-671-3327 or 1-844-800-9142
TTY (hearing impaired):  1-877-338-0275
Hours: 24/7/365

List of services:
– Professional Counselling
– Financial Support
– Legal Support
– Nutrition Support
– Family Support
– Career Support
– Health Support

EMPLOYEE ASSISTANCE PROGRAM OVERVIEWDownload

AC UBY: https://tor.mywell.site/UBY/ 

  • AbilitiCBT: is a free online ​​​​​​​therapist-assisted programs through your smartphone, tablet, or computer. 
  • LifeWorks Telemedicine: is a free virtual and confidential healthcare service that you can use from your phone, tablet, or computer, 24 hours a day, seven days a week, 365 days a year. For more information, please click Here.

WOMENS ADVOCATE

https://yyzd301.com/womens-advocate

A Women’s Advocate is a specially trained workplace representative who assists women with concerns such as workplace harassment, intimate violence, abuse, suicide prevention, depression, pregnancy, stress, separation and divorce.

The Women’s Advocate is not a counsellor but rather provides support for women accessing community and workplace resources.

*To ensure confidentiality, please always use your own personal email when corresponding
with a Women’s Advocate Representative. Do not use your work email.*

Yolanda Cornwall
(Unifor Women’s Advocate – Local 2002 Central Region)
Email: yolanda@unifor2002.org
Phone: 519-280-5134

RESOURCES:

MOOD APP: https://moodtools.org/
(Feeling sad or depressed? Lift your mood with MoodTools for free. )

WORKPLACE RESOURCS: https://theworkingmind.ca/workplace-resources

GOVERNMENT RESOURCES: https://www.canada.ca/en/public-health/topics/mental-health-wellness.html

https://theworkingmind.ca/continuum-self-check

https://talksuicide.ca
1-833-456-4566

If you or someone you know is in crisis:

If you’re in immediate danger or need urgent medical support, call 911.

If you or someone you know is thinking about suicide, call Talk Suicide Canada at 1-833-456-4566. Support is available 24 hours a day, 7 days a week.

For residents of Quebec, call 1-866-277-3553 or visit suicide.ca.

Visit Talk Suicide Canada for the distress centres and crisis organizations nearest you. If you’re experiencing gender-based violence, you can access a crisis line in your province or territory.