Agents feeling overwhelmed after an incident at work should be filling out an Injury Report with a manager for Mental Health.
WORK-RELATED MENTAL STRESS INJURIES:
EAP (EMPLOYEE ASSISTANCE PROGRAM)
EAP (Employee Assistance Program) is a 100% confidential and zero cost to you and your family:
Company: Morneau Shepell
Telephone: 1-844-671-3327 or 1-844-800-9142
TTY (hearing impaired): 1-877-338-0275
List of services:
– Professional Counselling
– Financial Support
– Legal Support
– Nutrition Support
– Family Support
– Career Support
– Health Support
AC UBY: https://tor.mywell.site/UBY/
- AbilitiCBT: is a free online therapist-assisted programs through your smartphone, tablet, or computer.
- LifeWorks Telemedicine: is a free virtual and confidential healthcare service that you can use from your phone, tablet, or computer, 24 hours a day, seven days a week, 365 days a year. For more information, please click Here.
A Women’s Advocate is a specially trained workplace representative who assists women with concerns such as workplace harassment, intimate violence, abuse, suicide prevention, depression, pregnancy, stress, separation and divorce.
The Women’s Advocate is not a counsellor but rather provides support for women accessing community and workplace resources.
*To ensure confidentiality, please always use your own personal email when corresponding
with a Women’s Advocate Representative. Do not use your work email.*
(Unifor Women’s Advocate – Local 2002 Central Region)
MOOD APP: https://moodtools.org/
(Feeling sad or depressed? Lift your mood with MoodTools for free. )
WORKPLACE RESOURCS: https://theworkingmind.ca/workplace-resources
GOVERNMENT RESOURCES: https://www.canada.ca/en/public-health/topics/mental-health-wellness.html
If you or someone you know is in crisis:
If you’re in immediate danger or need urgent medical support, call 911.
If you or someone you know is thinking about suicide, call Talk Suicide Canada at 1-833-456-4566. Support is available 24 hours a day, 7 days a week.
For residents of Quebec, call 1-866-277-3553 or visit suicide.ca.
Visit Talk Suicide Canada for the distress centres and crisis organizations nearest you. If you’re experiencing gender-based violence, you can access a crisis line in your province or territory.